Last updated: March 2026
Welcome to TIAS.com ("TIAS," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, services, and marketplace platform. By creating an account or using TIAS, you agree to be bound by these Terms.
TIAS is operated by Treasure Listings LLC. If you have questions about these Terms, please contact us.
You must be at least 18 years old and capable of forming a binding contract to use TIAS. By using our services, you represent that you meet these requirements.
To access certain features of TIAS — including saving items, viewing order history, messaging sellers, and selling items — you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. Guest checkout is available for purchases without an account.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately if you suspect unauthorized access to your account.
TIAS is an online marketplace that connects buyers with independent sellers of antiques, collectibles, and vintage items. We provide the platform, tools, and payment facilitation; individual sellers are responsible for their listings, inventory, pricing, and fulfillment.
TIAS acts as the payment facilitator for transactions on our platform. All payments from buyers are processed by TIAS and held on behalf of sellers until the transaction is complete (see Section 4: Seller Terms for details on the Wallet and payout process). TIAS handles disputes, refunds, and buyer protection on behalf of both parties.
While TIAS facilitates payments and provides buyer protection, we do not own, possess, or inspect the items listed on our platform. Sellers are solely responsible for the accuracy of their listings and the quality of the items they sell.
When you purchase an item on TIAS, your payment is processed by TIAS as the payment facilitator. Review item descriptions, photos, and condition details carefully before purchasing. If you have questions, contact the seller before completing your order.
All payments are processed securely through our payment processor, Stripe. By making a purchase, you authorize us to charge your selected payment method for the total order amount, including item price, shipping, applicable taxes, and any applicable buyer protection fee.
TIAS provides buyer protection on all purchases. After your item is delivered, you have a 2-day verification window to inspect the item and confirm it matches the listing description. If there is an issue, you may file a claim through your order page. See Section 5: Returns, Disputes & Refunds for complete details.
Sellers are responsible for shipping items to buyers. Shipping times, methods, and costs vary by seller. TIAS tracks shipments to confirm delivery as part of our buyer protection and seller payout process.
Shipping Cost Protection: If the final shipping cost charged by the seller exceeds the original shipping estimate provided at checkout by more than 20%, you may cancel the order and receive a full refund. To exercise this right, contact the seller or TIAS support before the item ships.
Shipping Timeframe: If a seller fails to ship your order within 10 business days of purchase, you are entitled to cancel the order and receive a full refund. Orders not shipped within this timeframe will be automatically refunded.
TIAS provides a structured return and dispute process for all purchases. If you receive an item that is not as described, arrives damaged, or is never shipped, you may file a claim through your order page. See Section 5: Returns, Disputes & Refunds for complete details on filing claims, return procedures, deadlines, and refund calculations.
To sell on TIAS, you must create a seller account and select a subscription plan. During registration, you'll verify your email, phone number, and provide your business or personal address. You are responsible for providing accurate information and maintaining your account in good standing.
Every seller receives a Wallet automatically upon account creation. When a buyer purchases your item, the funds are held in your Pending Balance. After the item is delivered and the buyer's 2-day verification window passes without a claim, the funds move to your Available to Withdraw balance.
To withdraw funds, you must connect a bank account through the Wallet section of your seller dashboard. Connecting a bank account is not required to create listings or accept orders — it is only required when you wish to withdraw your earnings. TIAS may withhold payouts if we suspect fraud, policy violations, or have unresolved disputes.
Sellers pay a monthly subscription fee based on their selected plan, plus a commission on completed sales. Current pricing is available on our Plans & Pricing page. Commission is deducted automatically when funds are released to your wallet. TIAS reserves the right to modify fees with 30 days' notice.
All transactions for items listed on TIAS must be completed through the TIAS platform using our integrated payment system. Sellers may not direct buyers to complete purchases off-platform, request payment through external services, or otherwise circumvent TIAS's transaction processing. Violations may result in immediate account suspension.
All items listed on TIAS must be at least 20 years old. Modern reproductions, replicas, and items less than 20 years old are not permitted. Sellers must provide accurate descriptions, clear photographs, and honest condition assessments. Misrepresenting items may result in account suspension or termination.
Each listing must include at least one clear photograph of the actual item being sold. Stock photos, AI-generated images, or photos of different items are not permitted. Sellers must own or have the right to use all images uploaded to their listings.
Duplicate Listings: Sellers may not create multiple listings for the same item, or post substantially identical listings under different titles or categories. Duplicate listings will be removed, and repeated violations may result in account suspension.
Transparent Pricing: Listing prices must clearly reflect the total cost of the item. Sellers may not impose hidden fees, surcharges, or additional charges not disclosed in the listing. All costs including any handling or packaging fees must be included in the listed price or clearly stated in the item description.
Material & Composition Disclosures: Sellers must accurately describe the materials and composition of items. Jewelry and precious metal items must be honestly represented — for example, gold-plated or gold-filled items must not be described as solid gold, and any hallmarks or stamps must be accurately reported. Misrepresenting materials is considered a serious violation and may result in immediate account termination.
Sellers are responsible for fulfilling orders promptly, packaging items securely, and providing tracking information when available. Sellers must respond to buyer inquiries in a timely manner.
Shipping Timeframe Requirement: Sellers must ship all orders within 10 business days of purchase. Failure to ship within this timeframe will result in automatic order cancellation and a full refund to the buyer. Repeated violations may result in account suspension or termination.
Shipping Estimate Accuracy: Sellers must honor their shipping estimates within a reasonable threshold. If the final shipping cost exceeds the estimate provided at checkout by more than 20%, the buyer may cancel the order for a full refund. Sellers are encouraged to provide accurate shipping estimates to avoid cancellations and maintain buyer trust.
Delivery Confirmation: Sellers should always add tracking information to orders. TIAS tracks shipments to confirm delivery, which triggers the release of funds from the seller's Pending Balance to their Available to Withdraw balance. Orders without tracking information may experience delayed fund release.
TIAS provides a structured dispute and return process to protect buyers. If you experience an issue with a purchase, you may file a claim through your order page. All claims are subject to the deadlines and procedures described below.
Buyers may file a claim within 48 hours of delivery for the following issue types:
Claims must be filed within 48 hours of the delivery date confirmed by the shipping carrier. For items that were never shipped, claims may be filed at any time while the order remains unfulfilled.
When a buyer files a claim, the seller has 48 hours to respond by either accepting the return or contesting the claim. If the seller does not respond within 48 hours, the return is automatically approved.
If a seller contests a claim, the dispute is escalated to TIAS support for review. TIAS will review the claim details, listing information, and any evidence provided by both parties before making a final determination.
Once a return is approved (by seller acceptance, automatic approval, or TIAS decision), the buyer must initiate the return by printing a return shipping label from their order page within 14 days. After printing the label, the buyer must ship the item within 14 days.
If the buyer does not print the return label or ship the item within these deadlines, the claim is automatically cancelled and the seller's payout hold is released.
Refunds are processed when the return shipment enters transit (confirmed by the shipping carrier). Buyers do not need to wait for the seller to receive the returned item. Refunds are issued to the original payment method and may take 5–10 business days to appear on your statement.
Refund amounts depend on the type of claim:
Sellers are required to respond to buyer claims within 48 hours. For claims where the seller is at fault (item not as described or arrived damaged), the cost of return shipping will be charged to the seller's subscription billing account. Seller payouts are placed on hold when a claim is filed and are released or adjusted based on the claim resolution.
Sellers who accumulate excessive claims may be subject to account review, suspension, or termination at TIAS's discretion.
To protect the integrity of the marketplace, TIAS reserves the right to issue refunds to buyers from seller proceeds without the seller's prior approval in cases involving confirmed misrepresentation, fraud, failure to ship, or other serious policy violations. Sellers will be notified when such action is taken and may request a review of the decision.
When a buyer files a claim, the seller's payout for that order is placed on hold pending resolution. If the claim is cancelled by the buyer or denied by TIAS, the hold is released and the payout resumes normal processing. If a refund is issued, the payout is adjusted accordingly. If the payout has already been transferred to the seller, the return shipping and/or refund amount may be charged to the seller's subscription billing account.
The following items may not be listed on TIAS:
The following content guidelines apply to all listings:
Users may not:
The TIAS name, logo, website design, and original content are owned by Treasure Listings LLC and protected by copyright, trademark, and other intellectual property laws. You may not use our branding or content without written permission.
You retain ownership of content you post on TIAS, including listing descriptions and photographs. By posting content, you grant TIAS a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your content in connection with operating and promoting our services.
By uploading content to TIAS, you represent and warrant that you own or have obtained all necessary rights, licenses, and permissions to use that content. You may not upload images, text, or other materials that belong to another party without their authorization. Sellers are solely responsible for any intellectual property claims arising from the content they post. TIAS reserves the right to remove any content that is reported or suspected to infringe on third-party rights.
If you believe content on TIAS infringes your copyright, please see our DMCA & Copyright page for information on submitting a takedown request.
TIAS provides the platform "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, error-free, or secure.
TIAS does not verify, authenticate, or inspect items listed on our platform. We make no representations about the accuracy of listings, the quality or authenticity of items, or the ability of sellers to complete transactions. Buyers purchase items at their own risk, subject to the buyer protection provisions described in these Terms.
To the maximum extent permitted by law, TIAS and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of our services or any transactions conducted through our platform.
Our total liability for any claims arising from these Terms or your use of TIAS shall not exceed the greater of (a) the fees you paid to TIAS in the 12 months preceding the claim, or (b) $100.
You may close your account at any time by contacting us. Sellers must fulfill any pending orders and withdraw any available funds before closing their accounts.
TIAS reserves the right to suspend, restrict, or terminate any account at any time, for any reason, with or without notice, at our sole discretion. This includes, but is not limited to, violation of these Terms, suspected fraud, extended inactivity, or any conduct we determine to be harmful to the marketplace, other users, or TIAS. Upon termination, your right to use our services ceases immediately.
For policy violations, TIAS generally follows a graduated enforcement approach:
TIAS reserves the right to skip steps in this process and proceed directly to suspension or termination for serious violations, including but not limited to fraud, selling counterfeit items, material misrepresentation, or any conduct that poses a risk to the safety or trust of the marketplace.
Provisions of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
Any disputes arising from these Terms or your use of TIAS shall be resolved through binding arbitration in Austin, Texas, in accordance with the rules of the American Arbitration Association. You waive any right to participate in a class action lawsuit or class-wide arbitration.
For disputes between buyers and sellers, we encourage you to first attempt to resolve the issue directly. If a resolution cannot be reached, either party may file a claim through the TIAS dispute process described in Section 5.
TIAS may update these Terms from time to time. We will notify you of material changes by posting a notice on our website or sending an email to your registered address. Your continued use of TIAS after changes become effective constitutes acceptance of the revised Terms.
We encourage you to review these Terms periodically. The "Last updated" date at the top of this page indicates when these Terms were last revised.
Questions about these Terms?
If you have any questions or concerns, please contact us and we'll be happy to help.